The Rug Center / Share Your Experience
Your experience matters to us.
Have we helped you choose, clean, repair, restore, or appraise a rug? Tell us how it went. Specific feedback helps our team improve and helps us understand the details that mattered to you.
MOUNTAIN VIEW · SAN FRANCISCO BAY AREA
01 / Share Your Experience
Tell the story in your own words
Mention the service, what you hoped to achieve, and what happened. Please leave out payment details, home addresses, and other private information that is not necessary to your feedback.
Every customer is welcome
We welcome positive experiences, concerns, and suggestions. If something needs attention, explain what would help. Sharing feedback here does not restrict you from posting an honest review elsewhere.
03 / Share Your Experience
Permission comes before publication
Your message is sent privately to our team. We will not automatically publish it as a testimonial. If you are comfortable being quoted, you can give optional permission below; we still review the wording and attribution before use.
The craft in motion
See the care.
Feel the difference.
A closer look at rug washing and restoration, with footage from our existing rug-care library. Choose a film to play.
Will my message appear on the website automatically?
No. Feedback is retained privately for review. Nothing is published automatically.
Can I ask the team to follow up?
Yes. Leave your email and explain what you would like us to address.
Begin a conversation
Your rug.
Your room.
Our attention.
Tell us what you have in mind. We will help you find a thoughtful next step.
1347 W El Camino Real
Mountain View, CA 94040 · Get directions ↗
A personal reply
Share your feedback
Share the dimensions, your city, and what you need. We will reply to discuss the next step. An inquiry does not confirm an appointment or reserve a rug.
Prefer to speak? Call (650) 815-5606.